About Surrey Drug Care, Surrey Drug and Alcohol Care are always available to listen to your problems, SDAC is a 24 hour manned confidential help line giving support and information to drug and alcohol users. About Surrey Drug Care, About Surrey Alcohol Care, Surrey Drug Care UK, SDAC, Surrey Alcohol Care.

About Us

Welcome to the About Surrey Drug and Alcohol Care Ltd

About Surrey Drug and Alcohol Care Ltd

Surrey Drug and Alcohol Care Ltd (SDAC) operates a helpline open to callers 24 hours a day, 365 days a year. We offer help and support for anyone who is concerned about the problems that Drugs and Alcohol cause. They could be users themselves, parents, siblings or friends. Usually many people are affected by the problems of a single user and we want to help anyone touched by the misuse of drugs and alcohol. In addition, for residents within the Surrey County Council area, we can offer referrals into professional treatment services. These treatment services are only available for Surrey residents, although our telephone advice and support is available to anyone in the country and we can direct them to their local services if needed.

SDAC provides a "Single Point of Contact" service for professional agencies such as Police, probation officers, Prison officers, as well as people engaged with the Criminal Justice System. We offer this service to signpost these callers through the treatment system, 24 hours a day.

SDAC also manages a Telephone Counselling Service (TCS). A team of professional British Association for Counselling and Psychotherapy accredited counsellors staff this service.

Starting with the initial call to the Helpline, we aim to offer unbiased support and encouragement to users, friends and family. The Helpline is manned 24 hours a day.

SDAC also runs an outreach program for Surrey schools and colleges. The aim is to identify and raise awareness of the risks associated with drugs and alcohol and also to provide information and contact details of services. Young people are very often deeply affected by the drug and alcohol habits within their own circle of family and friends. We also help adult community associations in Surrey with similar education and information.

As a registered charity, Surrey Drug & Alcohol Care services are free of charge, and the number is widely advertised in the Surrey Area.

Founded in 1986, it introduced a permanent helpline service in 1987 and has been in continuous operation ever since. Between 50 and 60 volunteers active with SDAC at any time.

In 2013, SDAC took over 1,700 calls to its Helpline. The majority of calls come from the Surrey area, but in practice, SDAC is open to anyone, anywhere in the country.

Calls from those affected by alcohol dependency in Surrey form the largest number of calls to the line.

Funding

The majority of SDAC's funding is granted by the Substance Misuse Commissioning Public Health Surrey County Council, a public body which commissions SDAC and others to help Surrey residents by providing a range of drug and alcohol treatment and recovery programmes. We have also received awards from corporate donors, lotteries and personal donations.

SDAC is a charity managed by a committee of volunteers. We provide a 24 Hour Helpline manned by operators who are also volunteers. The funding covers the costs of employing a trainer, a coordinator/administrator and also marketing and publicity contractors.


Queen's Award

Surrey Drug and Alcohol Care Ltd were recently awarded the Queen's Award for Voluntary Services, a MBE for volunteer organizations. This outstanding and prestigious award recognized SDACs work in the community.

The Queen's Award

The Helpline Partnership

Surrey Drug and Alcohol Care Ltd is a member of Helplines Partnership - the membership body for organisations that provide helpline services in the UK and internationally. Membership is available to all organisations involved in providing multi-channel support to the public or a specific sector with the aim of improving an individual’s wellbeing. SDAC confirms it meets the Terms and Conditions of membership.

 

Helplines Partnership

Ruthlyn House

90 Lincoln Road

Peterborough

Cambridgeshire PE1 2SP

United Kingdom

T: +44 (0) 300 330 7777

www.helplines.org

 

 

 

 

 

 

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    Please complete one survey per call on your shift. At the end of the survey, you will automatically be returned to this page to start a new survey. If you have returned to this page after completing all the calls from your shift, and have no more calls to report and no longer need to be on the Volunteers SDAC website then please log off.

  • thumb1 SDAC Ltd

    As a registered charity, Surrey Drug & Alcohol Care services are free of charge, and the number is widely advertised in the Surrey Area. Founded in 1986, it introduced a permanent helpline service in 1987 and has been in continuous operation ever since. Between 50 and 60 volunteers active with SDAC at any time.

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Surrey Drug and Alcohol Logo

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The Queen's Award

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